Bianca · Restaurant & Café
Privacy Policy
This page explains how Bianca collects, uses, stores and protects your personal data across online and in-venue services.
1. Introduction
Bianca restaurant & café (“we”) is committed to protecting your privacy. This policy explains what data we collect through our website, online ordering, table reservations, dine-in ordering, loyalty programme, wallet, gift cards and related services.
2. Data we collect
Contact details (name, phone, delivery address), order and reservation details, payment status (card data is processed by our payment provider, not stored on our servers), table/QR order context, loyalty points, technical logs and essential cookies.
3. How we use data
To fulfil orders and reservations, process payments, send service SMS/OTP, run loyalty and gift-card programmes, improve service quality, handle complaints and meet legal obligations.
4. Sharing
We do not sell personal data. We may share limited data with payment gateways, SMS providers and couriers solely to deliver the service, or when required by law.
5. Your rights & contact
You may request access, correction or deletion where applicable via info@bianca.cafe or the contact details in our website footer.